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Sheet Music Plus

Sheet Music Plus

www.sheetmusicplus.com
What is your customer experience with Sheet Music Plus?

Sheet Music Plus Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Sheet Music Plus has a 2.0 star rating from 16 customer reviews; 40% would likely recommend it and consumers are mostly dissatisfied. Many mention issues with delivery of goods and slow or missing responses when checking orders.

Positive Feedback

Some reviewers praise selection and occasional quick customer service and resolution after persistent follow-up; a few experienced successful order recovery.

Negative Feedback / Risk Areas

  • Frequent customer complaints about unauthorized billing and hard-to-cancel subscriptions.
  • Reports of missing digital downloads and undelivered orders.
  • Poor customer service access and slow responses when requesting refunds or order status.

Key Takeaways for Future Customers

  • Check recent Sheet Music Plus reviews before buying and monitor charges closely.
  • Expect potential delays in delivery and push for written confirmation for refunds.
  • Be cautious with free trials or membership sign-ups and document all customer service contacts.
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Media from reviews

Sheet Music Plus - My music is not shipped yet-cancel and refund full price
Sheet Music Plus - In ability to reach anyone to cancel a subscription I inadvertently...Sheet Music Plus - Confused orderSheet Music Plus - Confused order
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Show reviews that mention
order music phone service sheet customer sheet music card number charge
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Anonymous
map-marker Cambridge, Massachusetts

SUCKS!

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I ordered the same thing twice and after filling out everything when it came time to download what I purchased via a credit card, I got the message "You didn't order anything" when I hit the "download" button. So now I have to call my credit card company and ask them to watch out for two bogus charges for around $30 each.

Bottomline, they are either crooks or totally incompetent. In any event, avoid this outfit.

View full review

User's recommendation: Go someplace else.

Resolved
Cassandre Fbz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Winter Garden, Florida

Resolved: In ability to reach anyone to cancel a subscription I inadvertently acquired. Susan McMlarin

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Sheet Music Plus - In ability to reach anyone to cancel a subscription I inadvertently...

In ability to cancel a subscription I inadvertently acquired. I go from frame to frame of electronic gibberish.

This wastes everyone's time.

If someone wants to cancel a subscription then roadblocks to this accomplishment only makes the customer more angry. Susan McMarlin

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User's recommendation: beware..it's easy to get roped into a subscription but difficult to get out of one.

Sung-Hee P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brookline, Massachusetts

My music is not shipped yet-cancel and refund full price

Sheet Music Plus - My music is not shipped yet-cancel and refund full price

Subject: Immediate Refund Request Next Day Shipping Not Delivered

I am writing to formally request an immediate refund for my recent sheet music order.

I placed this order with Next Day shipping, for which I paid an additional premium, and the package was shipped accordingly. However, despite this, the order has still not been delivered, and there has been no acceptable resolution or explanation.

This constitutes a failure to deliver the service as purchased, and the delay is unacceptableespecially given that this was time-sensitive sheet music ordered specifically with expedited shipping.

At this point, I am requesting:A full refund of the shipping fee, andA refund for the order itself, as the delivery delay has rendered the purchase unusable.

Please process this refund immediately and confirm in writing.

If I do not receive confirmation promptly, I will have no choice but to dispute the charge through my credit card provider.

I expect your swift response.

Sincerely,

Sunghee

View full review
Loss:
$57

Preferred solution: Full refund

Kim W Yrr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Confused order

Sheet Music Plus - Confused order

I thought what I had ordered was a CD and a songbook according to the description online. But what I got was just a CD unless the songbook is floating under a different cover in the mail.

I ordered this quite a long time ago, and it has not been delivered. I did get the CD. I don't know how I'm supposed to teach the music without the songbook as advertised in the ad.

I don't know what else to do. I would like for the songbook to be delivered digitally at this point if possible.

View full review
Pros:
  • Selection
Cons:
  • Hard to get a hold of to help with this problem

Preferred solution: Deliver product or service ordered

Kim W Yrr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Confused order

Sheet Music Plus - Confused order

Order not as advertised it says I should have songbook and that was not received.i kinda need the sheet music to be able to teach my students the music. I did receive the CD. I oils like to receive the sheet music digitally if that is possible!

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User's recommendation: Not sure…see how this works out

Resolved
Cb B Eky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bergenfield, New Jersey

Resolved: Problem

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Updated by user Nov 26, 2025

they explained how the subscription works and how to avoid being signed up for it. read the fine print.

Original review Nov 10, 2025

There was no way to contact them and when I ordered some sheet music, I was automatically signed up for a $10 a month program of some kind and I had no way to cancel it. I tried to contact the company, but there was no phone number and the phone number listed here does not work.

They only give you a chat but then tell you they will respond to you within three hours. No good.

View full review
Cons:
  • Some kind of scam where they sign you up for a program when you order music

Preferred solution: I want them to cancel this program that they signed me up for without my knowledge

User's recommendation: Stay away from them

Jeanne J Ngx
map-marker Englewood, Florida

Monthly charge

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They charge you monthly when you have purchased nothing and then make it almost impossible to get in touch with anyone!

View full review
Loss:
$20
Cons:
  • Charge you regardless of purchases

Preferred solution: Cancel this monthly fee!

Christine J Prx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Arlington Heights, Illinois

From disgruntled to relieved

Unsure if anything was being accomplished after phone calls and email pleas, I finally got the message that it had all been resolved. Thanks,

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Halyna P Amn
map-marker New Britain, Connecticut

Trying to find a piece of music frustrated not pissed no one to speak to.

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Call rang for a moment and then

disconnected. Can't get a person to help me find a piece of music - I have been a customer for a long time.

This is new to me . Chatbot connected me to site that wanted to charge me to keep searching!

View full review

Preferred solution: Help finding a piece of music for purchase for my church choir- that's all!!!!!

Elizabeth E Ipk
map-marker Chesapeake, Virginia

Unauthorized charge

Updated by user Jan 31, 2026

I have referred the matter to PayPal for a resolution in hopes of receiving a refund for the unauthorized charge.

Original review Jan 30, 2026

Called was dropped, and I was unable to speak to anyone. I'm trying to talk to someone about a charge on my PayPal account that I received from your company this morning that I did not make.

Please call me at 757-472-**** so this issue can be resolved immediately.

I hope to get a call soon. Thank you very much.

View full review
Loss:
$9

Preferred solution: Full refund

Anonymous
map-marker Decatur, Alabama

Where’s my order — company is SLOW I filling orders if at all.

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I stated my complaint but - I take offense at the name of your company. There are plenty of words to state the issue other than your crass, arrogant choice.

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Roger E Xdj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lexington, Nebraska

Bad order

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Three times, I ordered 'Always Remember Us This Way,' but it never appeared in my digital library. Please email me at poetasis@***.com or call me at (402) 760-****.

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Loss:
$28

Preferred solution: Deliver product or service ordered

Lanayah Gnv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Lack of email confirmation

I placed an order this weekend for $43.?? Dollars of two books but never received an email confirmation.

The bank says my money was collected.

I always receive an immediate email. So am worried.

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User's recommendation: Pending response

Bobbie D Ggg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Athens, Ohio

Did not receive order.

No one answered the phone. I ordered music on December 23rd, and it has not arrived. Please solve this problem.

View full review
Loss:
$19
Cons:
  • I have been unable to speak with anyone

Preferred solution: Deliver product or service ordered

Gerald S Zxj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Cruces, New Mexico

Can't download music I ordered since I have an old android phone

Can't download the music I ordered since I have an old Android phone. I would like to see about receiving a hard copy.

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Preferred solution: Deliver product or service ordered

Gerald S Zxj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Cruces, New Mexico

To get copy of music already paid for

No one answered the placed order on my android phone and would not allow me to download the music I ordered and paid for.

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Preferred solution: Deliver product or service ordered

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